Privacy Policy

In an age where the ephemeral nature of existence often collides with the relentless pursuit of connection, the sanctity of privacy emerges as a cherished sanctuary, a bastion of individuality amidst the cacophony of the digital realm. It is within this delicate balance that we find the profound importance of safeguarding one’s personal narrative, an art form in itself, akin to the meticulous craftsmanship of a master artisan sculpting a unique piece of jewellery.

As we traverse the intricate pathways of our lives, we are often adorned with the jewels of our experiences, each moment a shimmering facet reflecting our innermost thoughts and desires. The essence of privacy is not merely a shield against the prying eyes of the world; it is an elegant tapestry woven from the threads of trust, respect, and the unyielding commitment to honour the sanctity of one’s personal space. Just as a Murano-style glass donut pendant encapsulates vibrant hues and intricate designs, so too does our approach to privacy encapsulate the myriad nuances of human connection.

In this exclusive realm, we recognize that the delicate interplay of information is akin to the brushstrokes of a master painter, each stroke intentional, each color carefully chosen to evoke emotion and convey meaning. The protection of personal data is not merely a legal obligation; it is a profound responsibility that we embrace with the utmost reverence. We are dedicated to ensuring that your personal information remains as secure and treasured as a one-of-a-kind treasure, safeguarded from the tumultuous waves of the outside world.

As we navigate the labyrinth of modern existence, let us not forget the artistry inherent in the act of preserving one’s privacy. It is a dance of elegance and discretion, a celebration of individuality that transcends the ordinary. Just as each piece of artisan jewellery tells a story, so too does the commitment to privacy narrate a tale of respect and integrity, inviting you to partake in a journey that honours your unique essence.

In conclusion, let us embrace the notion that privacy is not merely a concept, but a luxurious experience, a testament to the beauty of individuality and the artistry of human connection. As we continue to craft our narrative, let us do so with the understanding that every jewel of information is a precious gem, deserving of the utmost care and protection. Together, we shall weave a narrative that is both exquisite and secure, a harmonious blend of elegance and trust that defines our shared journey.

1. Who We Are

This website is operated by CraftyShop. Our contact email is: info@craftyshop.uk.

2. What Personal Data We Collect

Contact information (name, email, shipping/billing address)
Order history and transaction details
Account information (if you create an account)
Device/browser/IP data (for analytics & fraud protection)
Any data submitted through forms (e.g., contact, returns)

3. How We Use Your Data

To process and fulfill your orders
To provide customer support
To improve our services and website performance
To send marketing emails (if you’ve opted in)
To prevent fraud and ensure secure transactions

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Performance of a contract (order fulfilment)
Legitimate interest (site optimization, fraud prevention)
Consent (newsletter or optional marketing)
Compliance with legal obligations

5. Third-Party Services

We share your data with trusted providers solely for necessary operations such as:

Shopify (e-commerce platform)
Payment gateways (e.g., Shopify Payments, PayPal)
Delivery partners (e.g., Royal Mail)
Email providers (for notifications)
Analytics services (e.g., Google Analytics)

These providers are GDPR-compliant and process your data only under our instructions.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above, including for tax, accounting, and legal obligations.

7. Your Rights Under GDPR

Right to access your data
Right to correct inaccurate data
Right to request deletion of your data
Right to object to or restrict processing
Right to data portability
Right to lodge a complaint with the ICO

To exercise these rights, contact us at info@craftyshop.uk.

8. Cookies & Tracking

We use cookies to enhance user experience and personalize content. For more information, please read our Cookie Policy .

9. Changes to This Policy

We may update this privacy policy from time to time to reflect legal changes or improvements. We recommend reviewing this page regularly.

Last updated: July 2025