GDPR

GDPR – Data & Privacy Rights

We respect your privacy and are committed to complying with the UK General Data Protection Regulation (UK GDPR). This page explains how you can manage, access, correct, or delete your personal data collected through our store.

Data Subject Access Requests (DSAR)

When you submit a Data Subject Access Request (DSAR) via our Compliance Portal, our provider Consentmo processes your IP address and email solely to fulfill your request. You can read their policy here: Consentmo's Data Processing Policy.

🔧 Data Rectification

If any of your account information is incorrect, you can update it using the link below. You may be asked to confirm your identity via email.

📦 Data Portability

You have the right to request and download the personal data we store for you, including order history and account data.

📑 Access to Personal Data

To request a report of all personal data we store for you, use the link below. We will respond within 30 days.

🧹 Right to Be Forgotten

You can request that we delete your account and all associated data. Please note this action is irreversible and will permanently disable your account.

⏸ Right to Restrict Processing

You may request to limit the processing of your personal data under certain circumstances. To submit this request, contact us at:
Email: info@craftyshop.uk

🚫 Right to Object

You have the right to object to the processing of your data, including for direct marketing or legitimate interest. To exercise this right, contact us at:
Email: info@craftyshop.uk

📫 Contact Information

If you have any questions regarding your personal data or privacy rights, you may contact our Data Protection Officer (DPO):

  • Email: info@craftyshop.uk
  • Address: 287F Meadowhead Road, ML2 7UJ Wishaw, Scotland, United Kingdom

📍 Right to Lodge a Complaint

If you feel that your data rights have not been respected, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk/
Phone: +44 303 123 1113

Last updated: July 2025